Credit control outsourcing, with a dedicated controller
Credit control outsourcing usually means handing your debtor book to a shared agency that chases on their terms. There’s a better way: a dedicated credit controller who works inside your systems, to your tone and process, as part of your team — from £1,150/month.
The better option
Don't just outsource the process — get someone dedicated to it
Traditional credit control outsourcing hands your work to a shared, anonymous team juggling dozens of clients. You get output, not a person. A dedicated credit controller owns your debtor ledger end to end — chasing invoices, reconciling payments, managing disputes and reporting on aged debt — in your voice, not a faceless agency’s. For the same price — often less — you can have a dedicated professional who works only for you, in your systems, to your process, doing more than the narrow task you were going to farm out.
| Traditional credit control outsourcing | Dedicated Aspire hire | |
|---|---|---|
| Who does the work | A shared team, rotating, split across many clients | One named person, working only for you |
| Scope | The specific task you outsourced — nothing more | Whatever you train them on, as your needs grow |
| Your systems | Their platform; you adapt to them | Your software, your process, your standards |
| Knowledge | Resets every time staff rotate | Learns your business once — and keeps it |
| Control | You get deliverables, not a team member | You manage priorities directly, like an employee |
| Price | Per-task or per-hour, scales with volume | One fixed monthly fee — from the same level |
The roles
The dedicated hire behind your outsourced credit control
Accounts Receivable Assistantfrom £1,150/mo
Accounts Assistantfrom £1,150/mo
Bookkeeping / Accounts Supportfrom £1,150/mo
Be sure it fits
What this role is — and isn't — best for
We'd rather you hire the right way than be disappointed. Here's where a dedicated hire delivers, and where the decision should stay with your UK team.
Best for
- Chasing unpaid invoices by phone and email
- Sending statements and payment reminders
- Updating debtor notes and logging payment promises
- Allocating receipts and reconciling the sales ledger
- Preparing weekly debtor and aged-debt reports
Keep with your UK team
- Legal debt recovery or litigation
- Writing off debt
- Changing customer payment terms
- Final escalation decisions without UK sign-off
- Settling or disputing contested invoices alone
Common questions
Credit control outsourcing, with a dedicated controller: FAQs
How much does credit control outsourcing cost?
A dedicated offshore credit controller is from £1,150 per month all-inclusive — against £2,788+ per month for an equivalent UK hire once salary, employer NI and pension are counted. The fee is fixed and the controller works only for you, not a shared agency desk.
How is this different from a credit control agency?
An agency chases your invoices on their system, in their style, alongside dozens of other clients. A dedicated credit controller works inside your own accounting software, chases in your business’s tone, learns your customers and disputes, and is available on UK hours as part of your team — usually for a similar or lower cost.
Will they protect our customer relationships?
Yes — because they work only for you and learn your customers over time, a dedicated controller chases firmly but in keeping with your relationships, rather than a generic agency script. You set the tone, the timing and the escalation rules.
How quickly can a credit controller start?
Around four weeks from your first call — including your interview, onboarding into your systems, and training on your debtor process and customer base.
Related services
Explore more outsourcing options
See your exact saving in two minutes
Pick a role and level in the calculator — or book a 15-minute call and we'll scope it with you.