Plenty of profitable businesses run into cashflow trouble for one avoidable reason: money they're owed isn't coming in fast enough, because nobody has time to chase it consistently. The work is profitable on paper and painful in the bank account.
Why it happens
Chasing invoices is nobody's favourite job and everybody's lowest priority. It gets done sporadically, between everything else — so debtor days stretch, and cash that's rightfully yours sits in other people's accounts.
The cost of inconsistent chasing
Every extra day an invoice goes unpaid is a day you're effectively lending to your customer for free. Across your debtor book, inconsistent chasing can tie up tens of thousands in working capital you could be using.
The fix: a dedicated credit controller
Someone whose actual job is getting you paid — chasing systematically, politely and persistently, in your name, managing the whole debtor ledger. A dedicated offshore credit controller does exactly this from around £1,150 a month, far less than a UK hire.
What changes
Consistent chasing shortens debtor days, smooths cashflow, and frees your team from an unpleasant task — all while protecting the customer relationships, because it's done properly rather than in frustrated bursts.
See what a dedicated hire would cost you
Run your role through our calculator, or book a free 15-minute call to talk it through — no pressure, no lock-in.
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